FAQ

What is the guarantee of translation quality?

For translation: We only arrange the most professional top-level translators for all translation projects. Most of them are graduates of Tsinghua University, Peking University, Beijing Foreign Studies University, China Foreign Affairs University, Hong Kong Polytechnic University, etc., CATTI level 2 translator or above. For our translations, we offer free lifetime revision (if the original text is not changed).

For simultaneous and consecutive interpreting: we will recommend the most suitable interpreters according to your specific needs, and provide you with resumes and/or audio materials, etc. so that you can have a deeper understanding of our interpreter’s level. All our translators are with rich practical experience.

Do you offer free test translation?

We know that trust is the foundation of cooperation. For new clients, we provide free trial translation (generally 200-300 words). If you are not satisfied, we can retry the translation with another translator until you are satisfied.

How long does document translation take?

The translation speed of ordinary documents is about 3000-5000 words/day. For professional documents in specific industries, please contact us to confirm the delivery time.

Do you provide expedited translations?

Please let me know the delivery time you need, and we will confirm with you in the shortest possible time whether it can be completed.

What payment methods are supported?

Alipay, WeChat, Bank transfer.

Do you offer invoice (Fapiao)?

Our company can issue ordinary VAT invoices and special VAT invoices. Please contact customer service and provide billing information to request an invoice.

Other questions?

Please contact customer service and we will answer you as soon as possible.

Swift Horse Translation seeks to contribute to your global communication

Remote Simultaneous Interpreting

Simultaneous interpretation for online meetings. Participants and interpreters do not need to gather.